Podcast: Answering the call

MLive‘s Eric Hultgren sits down with MRA‘s Customer Service team: Penny Sierakowski, Manager Customer Service Dept., Tamara Baker, Senior Customer Service Rep., Mari Aguilar, Customer Service Rep., and Kate Fabi, Customer Service Rep. The group recently reached a full year of 5-star ratings and Tamara (proudly wearing her tiara) individually reached five years of perfect ratings.

It’s no surprise that the MRA reps know the art of good customer service.

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Credit Card Processing Tips and Fraud Control
Become an MRA member
More podcast from MLive and the Michigan Retailers Association